Privacy Policy.

Who we are

Them at Work Ltd. is the controller of the personal data described in this policy. If you have questions about this policy or want to exercise your privacy rights, contact us at hello@thematwork.com.

Information we collect

We collect information you choose to give us, such as your name, email address, company, service interest, and message when you submit the contact form or email us. We may also collect business contact details and project information when we speak with prospective clients, clients, partners, or suppliers.

Like most websites, our hosting and security systems may process technical information such as IP address, browser type, device information, pages visited, timestamps, referring URLs, and basic diagnostic logs.

How we use personal data

• To respond to enquiries and manage conversations with prospective clients, clients, partners, and suppliers.
• To provide, operate, improve, and secure our website and services.
• To plan, deliver, and administer client work where you or your organisation ask us to do so.
• To maintain business records, comply with legal obligations, and protect our rights and the rights of others.

Legal bases

Where UK GDPR or EU GDPR applies, we rely on one or more legal bases depending on the context: legitimate interests, taking steps before entering into a contract, performing a contract, complying with legal obligations, or consent where required.

Sharing and processors

We do not sell personal data. We may share it with service providers who help us run our website, process enquiries, host systems, communicate with you, manage projects, or meet legal and accounting obligations. We may also disclose information if required by law, regulation, court order, or to protect our business and users.

International transfers

Some providers may process data outside the UK or European Economic Area. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent protections.

Retention

We keep personal data only for as long as needed for the purposes described above. Enquiry records are typically kept for as long as the conversation remains relevant, and client, finance, and legal records may be retained for longer where required for business, tax, accounting, or legal reasons.

Your rights

Depending on where you are, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent. To make a request, email hello@thematwork.com.

If you are in the UK, you can complain to the Information Commissioner's Office. If you are in the EEA, you can contact your local supervisory authority.

Cookies and similar technologies

Our site may use essential cookies or similar technologies to operate correctly, improve performance, and protect the service. If we add analytics, advertising, or non-essential cookies, we will provide appropriate notice and controls where required.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the updated date shown above.